Frequently asked questions
Below are some frequently asked questions and answers.
Close to the tourist town of Bernkastel-Kues, Weinhotel Veldenz lies hidden among the vineyards. Weinhotel Veldenz is located in a side valley of the well-known Moselle, in the centuries-old wine village of Veldenz. The hotel is the starting point for lovely hiking and cycling tours. You can also take splendid, signposted tours by car. The region offers numerous sights for nature and culture lovers. Cruise along the Moselle and watch the villages and vineyards glide by. Or join the FREE day trip by luxury coach through the beautiful Moselle region. Trier, Germany's oldest city, is only 40 minutes away from the hotel by car. Nearby Luxembourg and that country's oldest city, Echternach, are also worth a visit.
Enjoy Weinhotel Veldenz has 30 rooms. All rooms have a sitting area and TV and a bathroom with shower and toilet. As an upgrade you can book a room with a balcony or a family room. Only the upgrade rooms are accessible by elevator. Enjoy a pleasant drink and snack in our bar/lounge or wine cellar and excellent meals in our restaurant. The hotel also has something fun planned for you every evening.
We look forward to welcoming you to our Enjoy Weinhotel!
Arthur den Besten and Team Enjoy Weinhotel Veldenz
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Below are some frequently asked questions and answers.
But what exactly is included in the price during your stay?
Here you will find the extensive and fully inclusive offer.
The following is included during your stay:
Yes, you can pay with most Dutch bank and giro cards at our hotel.
Note: Rabobank cards only go up to 500 euros, no problems with all other banks including ABN-AMRO, ING, SNS. You can also withdraw cash at various ATMs in the immediate vicinity of the hotel.
Yes, in our hotel, you can use our wireless network for free.
Yes, a lot is possible! Think for example of a gluten-free, yeast-free, lactose-free or vegetarian diet. Please inform us of your dietary requirements on arrival. Our chef will immediately get to work with your special request and prepare a tasty meal for you! Enjoy!
Weinguthotel Veldenz has ample parking space, there is a private parking lot opposite to the hotel, parking is completely free.
Yes, one of the nice things is that it is no problem to arrive at our hotel a little earlier. For example, if you have already arrived at the hotel at 12.30, you can first enjoy lunch, with a nice cup of coffee. There is no better way to start your holiday, it's all included in your package.
Your room is available from 15.00, and if you are arriving later than 17.00, we would like to be informed of this so that we can hold your room.
Yes, we have a central safe.
In Germany, the use of winter tyres is regulated by law. These rules were further tightened in December of 2010. Below we provide an overview of the legal requirements in Germany.
In Germany it is mandatory to adapt the car equipment to the weather conditions. This means that you must use winter tyres if you are driving in winter conditions. According to the law, winter conditions are in any case involved in sleet, slippery conditions due to snow, snow mud and slippery conditions due to ice or frost.
Germany has no fixed period in which the use of winter tyres is mandatory.
In Germany, winter tyres with the snowflake symbol, M+S tires and all-weather tyres are allowed. The tread depth must be at least 1.6 mm, but at least 4 mm is recommended.
For which vehicles?
In Germany it is a code of conduct for ‘motor vehicles’. The requirements therefore also apply to motorhomes and motorcycles. There is no requirement for winter tyres (or snow chains) on caravans. However, it is allowed and it also provides better road holding for caravans.
Winter equipment
The obligation to have suitable winter equipment relates not only to the tyres but also to, for example, the windscreen washer fluid, the windscreen wipers and the coolant.
Traffic fines
Germany has a fixed fine for not using winter tyres in winter conditions: €40. In case of hindrance or endangerment, the fine is €80 and 1 penalty point (amounts apply from 4-12-2010).
Pets are not allowed.